Privacy policy
Last Updated: June 15, 2025
Wooden Cow Coffee LLC ("Wooden Cow Coffee," "we," "us," or "our") operates the website www.woodencowcoffee.com (the "Website"). This Privacy Policy describes how we collect, use, and disclose personal information from visitors to our Website and individuals who inquire about or book our mobile coffee catering services. By accessing or using our Website, you agree to the terms of this Privacy Policy. If you do not agree with our policies and practices, your choice is not to use our Website.
1. Information We Collect We collect several types of information from and about users of our Website and those who engage with us for services: a. Information You Provide to Us Directly: This includes information you provide when you fill out forms on our Website, communicate with us, or inquire about our services. This may include: Contact Information: Name, email address, phone number. Event Details: Date, time, location of your event, type of event, estimated guest count, special requests, dietary needs, and any other information relevant to your catering inquiry or booking. Correspondence: Records and copies of your correspondence (including email addresses) if you contact us. b. Information We Collect Automatically (Website Usage Data): As you navigate through and interact with our Website, we may use automatic data collection technologies to gather certain information about your equipment, Browse actions, and patterns, including: Usage Details: Details of your visits to our Website, including traffic data, location data, logs, and other communication data and the resources that you access and use on the Website. Device Information: Information about your computer and internet connection, including your IP address, operating system, browser type, and referrer URL. Cookies and Other Tracking Technologies: Information collected through cookies and similar technologies. For more details, see Section 5, "Cookies and Tracking Technologies."
2. How We Use Your Information We use the information we collect for various purposes, including: To present our Website and its contents to you. To respond to your inquiries and requests for information about our catering services. To provide you with quotes and proposals for catering services. To manage and fulfill your catering bookings, including communicating with you about your event details. To send you updates, service announcements, or promotional materials if you have opted in to receive such communications. To improve our Website, services, and marketing efforts. To analyze Website usage and trends, and to understand how visitors interact with our content. To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection. To comply with legal obligations and regulatory requirements.
3. Disclosure of Your Information We may disclose aggregated, non-personally identifiable information about our users without restriction. We may disclose personal information that we collect or you provide as described in this Privacy Policy: To our subsidiaries and affiliates. To contractors, service providers, and other third parties we use to support our business (e.g., website hosting providers, email service providers, CRM software, analytics providers, payment processors if applicable for deposits/invoices, or event management tools). These third parties are contractually obligated to keep personal information confidential and use it only for the purposes for which we disclose it to them. To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Wooden Cow Coffee LLC's assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by Wooden Cow Coffee LLC about our Website users is among the assets transferred. To fulfill the purpose for which you provide it (e.g., if you give us your event details, we use it to plan your catering). For any other purpose disclosed by us when you provide the information. With your consent. We may also disclose your personal information: To comply with any court order, law, or legal process, including to respond to any government or regulatory request. To enforce or apply our Terms and Conditions and other agreements, including for billing and collection purposes. If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Wooden Cow Coffee LLC, our customers, or others. We do not sell your personal information to third parties.
4. Choices About How We Use and Disclose Your Information We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information: Tracking Technologies and Advertising: You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of this site may then be inaccessible or not function properly. Promotional Offers from the Company: If you do not wish to have your email address/contact information used by Wooden Cow Coffee LLC to promote our own or third parties' products or services, you can opt-out by sending us an email stating your request to moo@woodencowcoffee.com or by using the unsubscribe link in our marketing emails.
5. Cookies and Other Tracking Technologies Our Website uses "cookies" and potentially other tracking technologies (like web beacons, pixels) to enhance your experience and to understand how our Website is used. Cookies: A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Website. Web Beacons: Pages of our the Website and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related Website statistics (for example, recording the popularity of certain Website content and verifying system and server integrity). These technologies help us: Recognize you when you return to our Website. Estimate our audience size and usage patterns. Store information about your preferences, allowing us to customize our Website according to your individual interests. Speed up your searches.
6. Data Security We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on secure servers behind firewalls. However, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.
7. Children's Privacy Our Website is not intended for children under 13 years of age. No one under age 13 may provide any personal information to or on the Website. We do not knowingly collect personal information from children under 13. If you are under 13, do not use or provide any information on this Website or through any of its features, register on the Website, make any inquiries, or provide any information about yourself to us, including your name, address, telephone number, or email address. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us at moo@woodencowcoffee.com.
8. Your Rights Regarding Your Personal Information Depending on your location and applicable laws, you may have certain rights regarding your personal information, including: Access: The right to request access to the personal information we hold about you. Correction: The right to request that we correct any inaccurate personal information we hold about you. Deletion: The right to request that we delete your personal information, subject to certain exceptions (e.g., if we need to retain it for legal obligations). Opt-out of marketing: The right to opt-out of receiving marketing communications from us. To exercise any of these rights, please contact us at moo@woodencowcoffee.com. We may need to verify your identity before fulfilling your request.
9. Changes to Our Privacy Policy It is our policy to post any changes we make to our Privacy Policy on this page. The date the Privacy Policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our Website and this Privacy Policy to check for any changes.
Contact
Email: moo@woodencowcoffee.com Phone: +1 (312) 685-2073
Last Updated: June 15, 2025
Wooden Cow Coffee LLC ("Wooden Cow Coffee," "we," "us," or "our") operates the website www.woodencowcoffee.com (the "Website"). This Privacy Policy describes how we collect, use, and disclose personal information from visitors to our Website and individuals who inquire about or book our mobile coffee catering services. By accessing or using our Website, you agree to the terms of this Privacy Policy. If you do not agree with our policies and practices, your choice is not to use our Website.
1. Information We Collect We collect several types of information from and about users of our Website and those who engage with us for services: a. Information You Provide to Us Directly: This includes information you provide when you fill out forms on our Website, communicate with us, or inquire about our services. This may include: Contact Information: Name, email address, phone number. Event Details: Date, time, location of your event, type of event, estimated guest count, special requests, dietary needs, and any other information relevant to your catering inquiry or booking. Correspondence: Records and copies of your correspondence (including email addresses) if you contact us. b. Information We Collect Automatically (Website Usage Data): As you navigate through and interact with our Website, we may use automatic data collection technologies to gather certain information about your equipment, Browse actions, and patterns, including: Usage Details: Details of your visits to our Website, including traffic data, location data, logs, and other communication data and the resources that you access and use on the Website. Device Information: Information about your computer and internet connection, including your IP address, operating system, browser type, and referrer URL. Cookies and Other Tracking Technologies: Information collected through cookies and similar technologies. For more details, see Section 5, "Cookies and Tracking Technologies."
2. How We Use Your Information We use the information we collect for various purposes, including: To present our Website and its contents to you. To respond to your inquiries and requests for information about our catering services. To provide you with quotes and proposals for catering services. To manage and fulfill your catering bookings, including communicating with you about your event details. To send you updates, service announcements, or promotional materials if you have opted in to receive such communications. To improve our Website, services, and marketing efforts. To analyze Website usage and trends, and to understand how visitors interact with our content. To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection. To comply with legal obligations and regulatory requirements.
3. Disclosure of Your Information We may disclose aggregated, non-personally identifiable information about our users without restriction. We may disclose personal information that we collect or you provide as described in this Privacy Policy: To our subsidiaries and affiliates. To contractors, service providers, and other third parties we use to support our business (e.g., website hosting providers, email service providers, CRM software, analytics providers, payment processors if applicable for deposits/invoices, or event management tools). These third parties are contractually obligated to keep personal information confidential and use it only for the purposes for which we disclose it to them. To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Wooden Cow Coffee LLC's assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by Wooden Cow Coffee LLC about our Website users is among the assets transferred. To fulfill the purpose for which you provide it (e.g., if you give us your event details, we use it to plan your catering). For any other purpose disclosed by us when you provide the information. With your consent. We may also disclose your personal information: To comply with any court order, law, or legal process, including to respond to any government or regulatory request. To enforce or apply our Terms and Conditions and other agreements, including for billing and collection purposes. If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Wooden Cow Coffee LLC, our customers, or others. We do not sell your personal information to third parties.
4. Choices About How We Use and Disclose Your Information We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information: Tracking Technologies and Advertising: You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of this site may then be inaccessible or not function properly. Promotional Offers from the Company: If you do not wish to have your email address/contact information used by Wooden Cow Coffee LLC to promote our own or third parties' products or services, you can opt-out by sending us an email stating your request to moo@woodencowcoffee.com or by using the unsubscribe link in our marketing emails.
5. Cookies and Other Tracking Technologies Our Website uses "cookies" and potentially other tracking technologies (like web beacons, pixels) to enhance your experience and to understand how our Website is used. Cookies: A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Website. Web Beacons: Pages of our the Website and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related Website statistics (for example, recording the popularity of certain Website content and verifying system and server integrity). These technologies help us: Recognize you when you return to our Website. Estimate our audience size and usage patterns. Store information about your preferences, allowing us to customize our Website according to your individual interests. Speed up your searches.
6. Data Security We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on secure servers behind firewalls. However, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.
7. Children's Privacy Our Website is not intended for children under 13 years of age. No one under age 13 may provide any personal information to or on the Website. We do not knowingly collect personal information from children under 13. If you are under 13, do not use or provide any information on this Website or through any of its features, register on the Website, make any inquiries, or provide any information about yourself to us, including your name, address, telephone number, or email address. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us at moo@woodencowcoffee.com.
8. Your Rights Regarding Your Personal Information Depending on your location and applicable laws, you may have certain rights regarding your personal information, including: Access: The right to request access to the personal information we hold about you. Correction: The right to request that we correct any inaccurate personal information we hold about you. Deletion: The right to request that we delete your personal information, subject to certain exceptions (e.g., if we need to retain it for legal obligations). Opt-out of marketing: The right to opt-out of receiving marketing communications from us. To exercise any of these rights, please contact us at moo@woodencowcoffee.com. We may need to verify your identity before fulfilling your request.
9. Changes to Our Privacy Policy It is our policy to post any changes we make to our Privacy Policy on this page. The date the Privacy Policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our Website and this Privacy Policy to check for any changes.
Contact
Email: moo@woodencowcoffee.com
Phone: +1 (312) 685-2073